Sebenarnye "claim" ny ade banyak jenis iaitu OD (own damage) claim, OD KFK (own damage knock-for-knock) claim and Third Party claim. Banyak lagi tapi ny jelah yg selalu orang buat claim.. Takpe let me explain one by one..
OD claim - Own Damage claim means kalau kenderaan kita tu excident then memang salah kita sendiri and nak claim insurans gune insurans sendiri..
OD KFK claim - Own Damage knock-for-knock means kalau kenderaan kita tu excident then bukan salah kite but salah third party (pihak lain) and nak claim gune third party punye insurans sbb takot NCD kite kena potong..
Third Party claim - Third Party claim ny lebih kurang mcm OD KFK tapi just certain-certain case je yang boleh buat third party claim ny..
Bila kenderaan anda excident and nak buat "claim".. firstly benda yang anda kena buat ialah buat report polis.. sebab report polis tu adalah dokumen yg penting untuk prove your excident tu benar-benar berlaku kepada pihak insurans.. Kalau takde report polis kita pihak panel workshop tak boleh nak buat apa-apa..
Dokumen yang perlu dibawa :
- Owner's NRIC and Driving License (photocopy) - front & back portion
- Driver's NRIC and Driving License (photocopy) - front & back, update portion
- Insurance Policy (photocopy) - AmAss, Kurnia, AIG, Tune, Uni.Asia & etc
- Vehicle Registration Card (Geran) (photocopy) - update/myeg
- Police Report (original) - make sure ade cop pengesahan dari balai polis tu
- Third Party Police Report (original) - make sure third party tu buat report kalau nak buat OD KFK/Third Party Claim
- Police Summon (photocopy) - jika ada
Sesape yang dok area johor kalau ade nak claim excident atau claim windscreen (cermin) boleh lah contact or pergi ke one of the panel workshop di johor seperti yang tertera diatas.. Aku harap serba sedikit info yg aku share ny dapat membantu kalian semua.. In Shaa Allah :)
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